No matter what we do in life, there will always be one thing that we will have to deal with. We will have to always deal with “people.” I am not referring to ordinary, pleasant, inviting people. I am referring to “difficult people.” Some people are just so difficult! It seems like no matter how hard you try, you can never satisfy them or their needs. So what do we do when we are confronted with these type people? Psychology Today list several ways to deal with these individuals. You may want to take note of these tips. Who knows when you will run across a “difficult” person. Then again, you may be living with one…
1. Keep your cool
Benefits: Maintain self control. Avoid escalation of problem.
2. “Fly like an Eagle”
Benefits: More peace of mind. Reduce risk of friction
3. Shift from Being Reactive to Proactive
Benefits: Minimize misinterpretation & misunderstanding. Concentrate energy on problem-solving.
4. Pick Your Battles
Benefits: Save time, energy and grief. Avoid unnecessary problems and complications.
5. Separate the Person from the Issue
Benefits: Establish yourself as a strong problem solver with excellent people skills. Win more rapport, cooperation and respect.
6. Put the Spotlight on Them
Benefits: Proactive. Equalize power in communication. Apply appropriate pressure to reduce difficult behavior.
7. Use Appropriate Humor
Benefits: Disarm unreasonable and difficult behavior when correctly used. Show your detachment. Avoid being reactive. Problem rolls off your back.
8. Change from Following to Leading
Benefit: Leverage direction and flow of communication.
9. Safely, Confront Bullies
Benefits: Reduce or eliminate harmful behavior. Increase confidence and peace of mind.
10. Set Consequence
Benefits: Proactive not reactive. Shift balance of power. Win respect and cooperation when appropriately applied.